FAQs for the Allergy & Asthma Center

Click any question to reveal the answer. If you still have a question please contact us

How can I schedule an Appointment?

Scheduling an appointment is easy! Either call the office you would like to schedule with using our LOCATIONS page, or you can submit your information through our online MAKE AN APPOINTMENT page and we will respond to you within the business day.

What do I need to bring to my appointment?

Please bring with you a copy of your insurance card, a photo ID, and any copay required by your insurance. If you are a new patient, please arrive 15 minutes early to fill out paperwork. If you would like to save time you can fill out our New Patient paperwork HERE and bring it with you.

Is there anything I need to know before my first appointment?

If you are coming in for allergy testing it is necessary to stop antihistamines 5-7 days before your appointment. If you are unsure if a medication you are taking should be stopped, please call the office for more information.

Do you accept my insurance?

Click HERE for a list of accepted insurances

How does Allergy Skin testing work? Is it Painful?

The first step of allergy skin testing generally involves a slight prick with a tool about the sharpness of a pen. If further testing is required we may introduce allergens through intradermal needles. We may also ask for further blood testing for other patients. Our methods are generally painless and most people only experience a slight pinch.

Check out our video as Dr Jenni Yoon takes us through the testing process

What type of allergens do you test for?

At Allergy Associates we pride ourselves on applying the most comprehensive testing methods. Click HERE for a list of common allergens we test for.

I have a question about a billing statement. Who should I call?

Our billing line is available to assist you at 1-800-778-9923.

What questions should I ask my health insurance company?

Do I need a referral to see a specialist?
Certain insurance carriers require that a patient’s primary care provider (PCP) submit a referral to the patient’s insurance carrier in order for the patient to be seen by a specialist.

The providers at The Asthma & Allergy Center (AAC) are considered specialists. It is the patient’s responsibility to inquire with his or her insurance carrier to see if a referral is required. If so, it is also the patient’s responsibility to coordinate with the PCP to have the referral submitted to the insurance carrier and confirm with the carrier that the referral is on file with the carrier prior to his or her scheduled appointment at AAC.

Certain insurance carriers (including various United HealthCare products) require that the referral be electronically submitted by your PCP and will not accept paper referrals. Again, it is the patient’s responsibility to contact his or her insurance carrier and PCP to meet these requirements. Common carriers that require referrals include United HealthCare HMO’s, Aetna HMO’s, BCBS HMO’s, and others with such stipulations in the patient’s member handbook.

Additionally, some insurance carriers require that referrals be renewed after a certain number of visits and it is likewise the patient’s responsibility to contact the carrier and PCP to ensure that updated referrals are on file.

The insurance carrier may deny services or process the services with a higher patient liability if a required referral is not on file; the patient is responsible for any balances that result from lack of referral.

Does my deductible apply for codes 95004, 95024, 95044, and 95165 and if so, how much remaining deductible do I have?

Allergy Testing
95004: Skin Prick Testing
95024: Intradermal (under the skin) Testing
95044: Patch Test

Do you cover codes 95004 and 95024, 95044?

Is there a limit on the number of units allowed for each of these codes?

Do I have a co-pay when I go in for testing and the only codes being billed for are 95004 and 95024?

Do you cover code 95165 (Allergy Shots)?

Is there a limit to the number of units allowed for 95165, and if so, what is the limit?

Is there a co-pay required for 95115 or 95117 (weekly allergy shots)? If so, is it my regular co-pay or is it reduced?

For more information or to schedule an appointment, contact us online or call 1-800-778-9923.